Vending Machine Claim
PLEASE READ

We are very sorry for your trouble using one of our vending machines. Customer satisfaction is our top priority, and we strive to ensure a smooth experience for all users. Please give us more details about the issue you encountered, and we’ll do our best to address it as soon as possible. Thank you for bringing this to our attention, and we appreciate your patience.

If you’ve been charged but didn’t receive your item, don’t worry. We’ll investigate the issue by checking the vending machine, payment records, and CCTV footage. Once we confirm the discrepancy, we’ll refund you as soon as possible.

However, if your charge still needs to be submitted, we kindly ask you to refrain from completing this form. Please wait for the pending charge to be resolved before proceeding.

By submitting this form, I affirm that all the provided information is accurate and true to my knowledge. I authorise DaaBee to obtain CCTV footage from the club to verify the information provided above. I am confirming that any false claims made will be reported accordingly. So, I’d like to ask you to review the accuracy of my account information before submission.

I understand that a response will only be provided if the form is correctly completed or my uploaded image is approved.

Please note that a reply to your inquiry may take up to 10 working days due to our thorough investigation process.

If you understand & agree to the above, please click on the below link:

https://forms.gle/U8qKHHRpVcwWDW3r9

Thank you for your understanding and patience.